In Europe
For processing on RMA goods within warranty period efficiently, please follow below rules,
<Request for whole unit>
Please have your defective item with its purchase receipt return to your purchase place/store (dealer or reseller) for replacement locally.
<Request for component>
Please contact Thermaltake Customer Support Center (Europe)for further instruction and help. You are responsible for the component and shipping fee of claim out of warranty product.
Thermaltake reserves all rights for approval of your RMA case claim.
For more information regarding to Thermaltake product warranty, please visit the
Warranty Policy
site.